Introduction
This privacy policy (‘policy’) explains how we process your personal data (‘your data’) including what we use it for
This is because we care about your privacy
Who we are
Canon Sales is the trading name of World of Color Service Limited. World of Color Service are the company responsible for the processing of your data in accordance with this policy. Here is our information
World of Color Service Limited
Trading as
Canon Sales
Unit 46 Wenta Business Centre,
Colne Way,
Watford,
WD24 7ND
Registered Number 324560
Email nigel @canonsales.co.uk
01753 683181
Data protection officer Nigel Hazeltine
01753 683181
When we talk about our website, we mean www.canonsales.co.uk and the other sites and apps we own
When we talk about you, we mean you as the user of our website, app or customer of our online services or products
Links to other websites etc
On our website, in our emails and on our social media profiles, we may have links to other companies, apps or websites that are not ours, This policy does not cover how those other websites process your data, We advise you read the privacy notices on other websites you visit
Why, What and for how long we process your data
We process your data for these purposes
Responses to your direct request for further information
We process the following ordinary data about you
Name
Email address
Contact phone number
We process your data for the following legal basis
Provision for requests for contact or further information
Provision for booking service calls
Provision for sending toner
Provision for requested accounts information such as statements and copy invoices
We will retain your data processed for the purpose for
12 months for booked service calls
12 months for toner orders
5 years for requests for copy invoices and statements
12 months for sales enquiries
We will collect your data from
Website contact detail requests
Additional information
If you would like more information about our legal basis for processing your data, feel free to contact us. Some of the grounds for processing your data overlap, so there be more than one reason which will justify us processing your data.
We do not sell or rent your data to marketeers or third parties
We may use your data for other purposes than described here but if we do we will inform you about such purposes when we collect or use such data
Please be aware that special circumstances or legal requirements may mean that such periods may be shorter or longer, depending on the purpose of complying with legal requirements for the erasure of keeping of information
Keeping your data safe
We use reasonable organisational, technical and administrative measures to protect your data within in our company
The internet is not 100% secure and that means we can not guarantee the security of data you transmit to us. Emails sent via the internet might not be encrypted, so we advise you not to include any confidential or sensitive information in your emails to us
Your Rights
You have the following rights
- Your right of access and rectification – You have the right to ask us for copies of your personal data or ask us to rectify information you think is inaccurate. There are some exceptions, which means you may not always receive all the information we process but as a main rule you can always contact us and ask for your information
- Your right to erasure – You can ask for us to erase your information in certain circumstances
- You also have the right to have the processing of your data restricted
- You have the right to withdraw your consent if processing of your data is based on your consent, you have the right to withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the processing before you withdrew your consent. You may withdraw your consent by emailing [email protected] .uk or by registered post to World of Color Service, Unit 3 Viscount Industrial Estate, Horton Road, Poyle SL3 0DF
- Your right to restriction of processing and object to processing – You have the right to ask us to restrict the processing of your information and a similar right to object to processing
- Your right to data portability. You have the right to receive your data in a structured, commonly used and machine readable format (data portability)
- Where your data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data bout you for such marketing
The law allows us 1 month to respond to you, but we will try to respond sooner
There may be conditions or limitations on these rights, it is therefore not certain e.g. you have the right to data portability in a specific case. This depends on the specific circumstances of the processing activity. You are always welcome to contact us and ask. The same applies for some of the other rights
Complaints
You can always lodge a complaint with a data protection authority
Assistance and additional information
You can take steps to exercise your rights by using the contact details above
If you have any questions or concerns about this policy please contact us by using the contact details in this policy
Children and our services
Our services and website are not directed to children, and you may not use our services if you are under the age of 18. You must also be old enough to consent to the processing of your information in the United Kingdom
Changes to this policy
Sometimes we need to make changes to this policy to reflect current practices. We will take reasonable steps to let you know about such changes via our website
If you are a registered user we will notify you via email if significant changes are being made to
this policy using the email address you provided to us
Current and updated version
This was policy was implemented on 22nd March 2021 and supersedes any previous privacy policies
