This privacy policy (‘policy’) explains how we process your personal data (‘your data’) including what we use it for

This is because we care about your privacy


Who we are

Canon Sales is the trading name of World of Color Service Limited. World of Color Service are the company responsible for the processing of your data in accordance with this policy. Here is our information

World of Color Service Limited

Trading as

Canon Sales

Unit 46 Wenta Business Centre,

Colne Way,


WD24 7ND

Registered Number 324560

Email nigel

01753 683181

Data protection officer Nigel Hazeltine

[email protected]

01753 683181

When we talk about our website, we mean and the other sites and apps we own

When we talk about you, we mean you as the user of our website, app or customer of our online services or products


 Links to other websites etc

On our website, in our emails and on our social media profiles, we may have links to other companies, apps or websites that are not ours, This policy does not cover how those other websites process your data, We advise you read the privacy notices on other websites you visit


Why, What and for how long we process your data

We process your data for these purposes

Responses to your direct request for further information

We process the following ordinary data about you


Email address

Contact phone number

We process your data for the following legal basis

Provision for requests for contact or further information

Provision for booking service calls

Provision for sending toner

Provision for requested accounts information such as statements and copy invoices

We will retain your data processed for the purpose for

12 months for booked service calls

12 months for toner orders

5 years for requests for copy invoices and statements

12 months for sales enquiries

We will collect your data from

Website contact detail requests


Additional information

If you would like more information about our legal basis for processing your data, feel free to contact us. Some of the grounds for processing your data overlap, so there be more than one reason which will justify us processing your data.

We do not sell or rent your data to marketeers or third parties

We may use your data for other purposes than described here but if we do we will inform you about such purposes when we collect or use such data

Please be aware that special circumstances or legal requirements may mean that such periods may be shorter or longer, depending on the purpose of complying with legal requirements for the erasure of keeping of information


Keeping your data safe

We use reasonable organisational, technical and administrative measures to protect your data within in our company

The internet is not 100% secure and that means we can not guarantee the security of data you transmit to us. Emails sent via the internet might not be encrypted, so we advise you not to include any confidential or sensitive information in your emails to us


Your Rights

You have the following rights

  1. Your right of access and rectification – You have the right to ask us for copies of your personal data or ask us to rectify information you think is inaccurate. There are some exceptions, which means you may not always receive all the information we process but as a main rule you can always contact us and ask for your information
  2. Your right to erasure – You can ask for us to erase your information in certain circumstances
  3. You also have the right to have the processing of your data restricted
  4. You have the right to withdraw your consent if processing of your data is based on your consent, you have the right to withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the processing before you withdrew your consent. You may withdraw your consent by emailing [email protected] .uk or by registered post to World of Color Service, Unit 3 Viscount Industrial Estate, Horton Road, Poyle SL3 0DF
  5. Your right to restriction of processing and object to processing – You have the right to ask us to restrict the processing of your information and a similar right to object to processing
  6. Your right to data portability. You have the right to receive your data in a structured, commonly used and machine readable format (data portability)
  7. Where your data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data bout you for such marketing

The law allows us 1 month to respond to you, but we will try to respond sooner

There may be conditions or limitations on these rights, it is therefore not certain e.g. you have the right to data portability in a specific case. This depends on the specific circumstances of the processing activity. You are always welcome to contact us and ask. The same applies for some of the other rights



You can always lodge a complaint with a data protection authority


Assistance and additional information

You can take steps to exercise your rights by using the contact details above

If you have any questions or concerns about this policy please contact us by using the contact details in this policy


Children and our services

Our services and website are not directed to children, and you may not use our services if you are under the age of 18. You must also be old enough to consent to the processing of your information in the United Kingdom


Changes to this policy

Sometimes we need to make changes to this policy to reflect current practices. We will take reasonable steps to let you know about such changes via our website

If you are a registered user we will notify you via email if significant changes are being made to

this policy using the email address you provided to us


Current and updated version

This was policy was implemented on 22nd March 2021 and supersedes any previous privacy policies